Return and Refund Policy
Last updated: August 15, 2024
Thank you for shopping at The Jarrousse Channel.
Due to the nature of our products, which are digital, virtual, and downloadable, we have specific policies regarding returns and refunds. Please read this policy carefully.
Interpretation and Definitions
Interpretation
The words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Jarrousse Ltee, 1 Cybercity, Quatre Bornes, Mauritius.
- Goods refer to the digital, virtual, downloadable products offered for sale on the Service, such as eBooks and audiobooks.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to The Jarrousse Channel, accessible from https://thejarroussechannel.com/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Digital Goods Refund Policy
Due to the digital nature of our products, all sales are final. Once you have gained access to a digital product, whether by download, streaming, or any other method, no refunds or exchanges will be permitted.
Your Order Cancellation Rights
Given the instant access nature of our digital products, you do not have the right to cancel your Order once payment is completed and the product is made available to you. By purchasing a digital product, you agree to this condition.
Faulty or Misrepresented Products
If you experience any issues with the digital product you have purchased, such as corrupt files or incorrect items, please contact us at [email protected] within 7 days of purchase. We will assess the issue and, if necessary, provide a replacement or an alternative solution at our discretion.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
- By email: [email protected]
Our policy is designed to protect both the integrity of our products and the satisfaction of our customers. We appreciate your understanding.
